Subject: [SUPPORT] Two Planned Service Outages Reply-To: support@widomaker.com Date: Fri, 14 Feb 2003 10:15:53 -0500 In the next 7 days we will have two planned service outages. These outages are due to upgrades we are performing to our network that will improve our ability to serve you. The first outage will occur Sunday, February 16th, from 2:00 AM EST until 3:00 AM EST. This outage will effect our WidoSat customers only. WidoSat customers will still be able to dial in directly, but high speed download through the satellite dish will be offline. The second outage will take place on Wednesday, February 19th, from 2:00 AM EST until approx 4:00 AM EST. During this period Widomaker's modem pool's will be offline. This will effect all dialup, dialup ISDN, and WidoSat customers. xDSL, high speed dedicated, and Wireless customers will be uneffected by this outage. Please accept our apologies in advance for any inconvenience these service outages may cause. If you have any comments, questions or concerns please do not hesitate to let me know. -- Benjamin F. Loyall President Widomaker Communication Services, Inc.