WidoSAT/ISAT users,
Beginning Thursday morning (Thu, Nov 10, 2005), WidoSAT/ISAT users were unable to reach Internet sites when connected via the satellite Internet connection.
After contacting our satellite service provider we were advised that their server farm and teleport facility were down. They are flying an engineer to their teleport facility in Atlanta (arriving around 1pm) to troubleshoot the issue. We will update this message and/or our call center voice mail message with any new information. We expect the satellite service provider to have the issue resolved as soon as possible.
As always, users can connect using standard 56K dialup until satellite service is restored. Contact our office if you need help connecting using standard dialup service.
We appoligize for this inconvenience caused by our satellite service provider's outage. We thank you for your patience while this issue is resolved.
Regards,
Widomaker Helpdesk Staff
Update: As of around 2pm, WidoSAT/ISAT users were up, working, and able to reach Internet sites while connected to the satellite Internet connection.