This may affect customers who have an @widomaker.com (or @tni.net) email address. Additionally, some business customers using Widomaker’s “Enhanced Email” with their own domain name, may also be affected. Customers whose email is hosted on our Plesk servers are NOT affected.

Email Service Alert: Cluster B Login Issues > View Details

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> Contact Information

If you need to update your credit card on file, please use our billing callback request form.

> Telephone

(757) 253-7621

> Office

11860 Fishing Point Drive
Newport News, VA 23606

(Located in the ICDistribution building)

> Hours

Office: By appointment only

Phone: Voicemail,* or by appointment

* Leave a message and receive a call back or an email reply. Our goal is to return calls within 1-2 business days. For a faster response, please email us. Read our Nov. 2025 announcement about changes to how to contact us.

(Updated Nov. 10, 2025)

> Contact Notes

  • If a representative is unavailable, please leave a message.
  • Be sure to leave details. Asking us to "just call back" makes it difficult to prioritize. If you leave enough detail, we can often email you a much faster response.
  • Check our Weblog or Facebook for temporary changes to business hours, availability, or how to contact us.

> Update Credit Card on File

To update your credit card information on file, please use our billing callback request form.

> Go to Billing Callback Request Form

> OpenPGP Public Key

For secure communication, you can use our OpenPGP public key.

  • User-ID: helpdesk@widomaker.com
  • Created: 7/28/2021
  • Expires: 2/20/2030
  • Type: 3,072-bit RSA
  • Fingerprint: A84809DD10FC99ED2F846E5987D2B0B43C2872DC
> Download Key