> Support Center

Find the resources you need to solve problems, check our system status, or get in touch with our team.

> How to start troubleshooting

Check for Known Issues: Check the top of our website for any notification banners. Check the System Status page, and our Weblog for any active alerts or scheduled maintenance. This is the quickest way to see if we're already addressing a known issue.
Consult Self-Help Resources: If no outages are reported, search the Knowledge Base. It contains setup guides and solutions for common problems with email, hosting, and more.
Contact Support: Still need help? If the resources on this page don't solve your issue, it's time to open a ticket or contact us for personal assistance from our team.

Submit a request directly to our help desk. Use this for Support, Billing, or Sales inquiries to ensure the fastest routing to the correct team.

Check for real-time updates on service availability, scheduled maintenance, and performance reports for all Widomaker systems.

Browse our collection of setup guides, tutorials, and answers to frequently asked questions about our services.

Manage your web hosting account, databases, and files through the Plesk control panel. Find helpful guides for common tasks.

Access webmail directly or find configuration settings (IMAP, POP3, SMTP) for setting up your email on any device.

This card does NOT apply to customers whose email is hosted on our Plesk servers (Standard Email).

For complex issues, a technician may need to connect to your computer. Learn how our secure remote support process works.

Can't find what you're looking for? Reach out to our local support team for personalized assistance.