Remote Monitoring & Management (RMM) Services
RMM stands for Remote Monitoring and Management and is a software platform used to remotely manage desktops, servers, and mobile devices within your networks.
Install a small piece of software called an Agent onto each device on a network and it will gather a whole range of information about any hardware and software being used on that device. The agent then uploads to the cloud portal where it can be accessed remotely by helpdesk technicians.
An RMM platform is crucial for professionally maintaining a healthy network, allowing technicians to securely connect to PCs and servers at the click of a button.
RMM Essentials-What is it and why do you need one? (2019, May 30). Retrieved October 21, 2019, from https://www.solarwindsmsp.com/blog/rmm-essentials-what-it-and-why-do-you-need-one.
Why would I use a Remote Monitoring & Management (RMM) solution like Widomaker's Managed Workstations service?
Widomaker's Managed Workstations service is an easy, cost-effective way of monitoring vital components of your PC network, from anti-virus through hardware.